Diabetic’s patient perspectives about barriers to using digital health technology : A qualitative systematic review

  • Anita Kumala Hati Doctoral Program in Pharmacy, Faculty of Pharmacy, Gadjah Mada University, Yogyakarta, Indonesia
  • Susi Ari Kristina Faculty of Pharmacy, Universitas Gadjah Mada
  • Nanang Munif Yasin Department of Pharmacology and Clinical Pharmacy, Faculty of Pharmacy, Gadjah Mada University, Yogyakarta, Indonesia
  • Lutfan Lazuardi Department of Public Health, Faculty of Medicine, Public Health, and Nursing, Gadjah Mada University, Yogyakarta, Indonesia
Keywords: Telehealth, Patient perspective, Diabetes, Obstacles

Abstract

Management of Diabetes Mellitus (DM) requires great efforts to control the glycemic index, prevent complications, and reduce morbidity and mortality. Digital health technology (DHT) is proven to be able to increase the glycemic control index in DM patients. But on the other hand, there are obstacles from the patient's point of view that must be reduced in the further development of DHT. This systematic literature review study aims to identify barriers to the use of DHT from the point of view of DM patients. This study uses four journal databases, namely Sage, Pubmed, Cochrane, and Scient Direct using certain keywords in 2012-2022. Screening of articles using the PRISMA flowchart by setting inclusion and exclusion criteria. Assessment of study quality uses the Critical Appraisal Skills Program (CASP) checklist and performs thematic synthesis. This study found 11 articles that met the inclusion criteria. The quality of the articles was analyzed using CASP, it was found that all the articles used were in the medium-quality category. The results of data extraction and theme synthesis resulted in 13 themes related to obstacles to the use of digital health technology in DM patients, including incomplete physical examination; limitations of the patient-provider relationship; limited individual knowledge about the disease; limited individual knowledge and technological literacy; lack of access to digital technology infrastructure; additional costs that need to be incurred for access; health care data security and patient privacy; feel the content is irrelevant to some users; lack of time; vision limitations; language restrictions; technical issues related to poor app design and system failures; and logistical challenges.

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Published
2024-06-28
How to Cite
Hati, A. K., Kristina, S. A., Yasin, N. M., & Lazuardi, L. (2024). Diabetic’s patient perspectives about barriers to using digital health technology : A qualitative systematic review. Indonesian Journal of Pharmacy. https://doi.org/10.22146/ijp.8016
Section
Review Article