Organizational Communication and Job Insecurity with Work Centrality as a Moderator: A Study on the Impact of COVID-19 Pandemic to Tourism Industry

https://doi.org/10.22146/jpsi.64822

Putu Yoga Sukma Pratama(1*), Fajrianthi Fajrianthi(2), Cholichul Hadi(3)

(1) Faculty of Psychology, Airlangga University
(2) Faculty of Psychology, Airlangga University
(3) Faculty of Psychology, Airlangga University
(*) Corresponding Author

Abstract


The economic impact of the Coronavirus Disease (COVID-19) pandemic has left many workers to be laid off. It psychologically caused those with jobs to feel insecure, which is known to affect individuals and organizations negatively. Drawing from Hobfoll’s Conservation of Resources (COR) theoretical framework, this study examined the correlation of organizational communication and job insecurity among workers during the COVID-19 pandemic with the moderating role of work centrality. Data were collected from 271 tourism workers in Bali through the purposive sampling technique. The result showed the negative correlation of organization communication towards job insecurity of tourism workers in Bali. The negative correlation between organizational communication and job insecurity became stronger for Balinese tourism workers with high work centrality than workers with lower work centrality. Accordingly, organizations should make a greater effort to communicate with workers about the organization’s stability during the COVID-19 pandemic to attenuate workers’ job insecurity.

Keywords


Covid-19; job insecurity; organization communication; work centrality

Full Text:

PDF


References

Alifian, I. & Rahardjo, M. (2016). Analisis pengaruh job insecurity, kepuasan kerja, dan komitmen organisasi terhadap keinginan berpindah karyawan: Studi pada karyawan outsourcing di PT. Pos Indonesia Cabang Kudus. Diponegoro Journal of Management, 5(1), 1-8.

American Psychological Association. (2014). 2014 Work and Well-Being Survey American Psychological Association. April. http://www.apaexcellence.org/assets/general/2014-work-and-wellbeing-survey-results.pdf?_ga=2.66472041.652869682.1519748149-1621472859.1508013679

Benach, J., Vives, A., Amable, M., Vanroelen, C., Tarafa, G., & Muntaner, C. (2014). Precarious employment: Understanding an emerging social determinant of health. Annual Review of Public Health, 35, 229–253. https://doi.org/10.1146/annurev-publhealth-032013-182500

Blustein, D. L., Duffy, R., Ferreira, J. A., Cohen-Scali, V., Cinamon, R. G., & Allan, B. A. (2020). Unemployment in the time of COVID-19: A research agenda. Journal of Vocational Behavior, 119(May), 1–4. https://doi.org/10.1016/j.jvb.2020.103436

Capodanno, J. (2020). COVID-19 : Communication Strategies For Your Organization. FTI Consulting.

Daft, R. L. (2009). Organization theory and design (tenth edit). South-Western Cengage Learning.

Daft, R. L., & Lengel, R. H. (1984). Information Richness: A New Approach to Managerial Behavior and Organization Design. Research In Organizational Behavior, 6, 191–233. http://bert.lib.indiana.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=ISTA1903457&site=ehost-live

De Witte, H. (2005). Long-term job insecurity, job satisfaction and organisational attitudes: Test of Warr’s Curvilinear Hypothesis. SA Journal of Industrial Psychology, 31(4). https://doi.org/10.4102/sajip.v31i4.212

De Witte, H., Vander Elst, T., & De Cuyper, N. (2015). Job Insecurity, Health, and Well-Being. January, 109–128. https://doi.org/10.1007/978-94-017-9798-6_7

De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 years of longitudinal studies on the association between job insecurity and health and well-being: Is there causal evidence? Australian Psychologist, 51(1), 18–31. https://doi.org/10.1111/ap.12176

Greenhalgh, L., & Rosenblatt, Z. (1984). Job Insecurity: Toward Conceptual Clarity. Academy of Management Review, 9(3), 438–448. https://doi.org/10.5465/amr.1984.4279673

Halbesleben, J. R. B., Neveu, J. P., Paustian-Underdahl, S. C., & Westman, M. (2014). Getting to the “COR”: Understanding the Role of Resources in Conservation of Resources Theory. Journal of Management, 40(5), 1334–1364. https://doi.org/10.1177/0149206314527130

Halimah, T., Fathoni, A., & Minarsih, M.M. (2016). Pengaruh job insecurity, kepuasan kerja, dan lingkungan kerja terhadap turnover intention pramuniaga di Gelael Supermarket: Studi kasus pada Gelael Superindo Kota Semarang. Diponegoro Journal of Management, 2(2).

Hayes, A. F. (2012). Process: A versatile computational tool for observed variable mediation, moderation, and conditional process modelling. Retrieved from http://www.afhayes.com/ public/process2012.pdf.

Hirsch, P. M., & De Soucey, M. (2006). Organizational restructuring and its consequences: Rhetorical and structural. Annual Review of Sociology, 32, 171–189. https://doi.org/10.1146/annurev.soc.32.061604.123146

Hirschfeld, R. R., & Feild, H. (2000). Work centrality and work alienation: distinct aspects of a general commitment to work. Journal of Organizational Behavior, 21, 789–800.

Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology, 50(3), 337–421. https://doi.org/10.1111/1464-0597.00062

Huang, G.H.; Niu, X.; Lee, C.; Ashford, S. J. (2012). Differentiating cognitive and affective job insecurity: Antecedents and outcomes. Journal of Organizational Behavior, 33(6), 752–769. https://doi.org/10.1002/job

Jiang, L., & Probst, T. M. (2014). Organizational communication: A buffer in times of job insecurity? Economic and Industrial Democracy, 35(3), 557–579. https://doi.org/10.1177/0143831X13489356

Keim, A. C., Landis, R. S., Pierce, C. A., & Earnest, D. R. (2014). Why do employees worry about their jobs? A meta-analytic review of predictors of job insecurity. Journal of Occupational Health Psychology, 19(3), 269–290. https://doi.org/10.1037/a0036743

König, C. J., Debus, M. E., Häusler, S., Lendenmann, N., & Kleinmann, M. (2010). Examining occupational self-efficacy, work locus of control and communication as moderators of the job insecurity-job performance relationship. Economic and Industrial Democracy, 31(2), 231–247. https://doi.org/10.1177/0143831X09358629

Li, V., Jiang, L., & Xu, X. (2019). From workplace mistreatment to job insecurity: The moderating effect of work centrality. Stress and Health, February, 1–15. https://doi.org/10.1002/smi.2915

Matthijs Bal, P., & Kooij, D. (2011). The relations between work centrality, psychological contracts, and job attitudes: The influence of age. European Journal of Work and Organizational Psychology, 20(4), 497–523. https://doi.org/10.1080/13594321003669079

Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879–891. https://doi.org/10.3758/BRM.40.3.879

Richter, A., Näswall, K., & Sverke, M. (2010). Job insecurity and its relation to work-family conflict: Mediation with a longitudinal data set. Economic and Industrial Democracy, 31(2), 265–280. https://doi.org/10.1177/0143831X09358370.

Rudolph, C., Allan, B., Clark, M., Hertel, G., Hirschi, A., Kunze, F., Shockley, K., Shoss, M., Sonnentag, S., & Zacher, H. (2020). Pandemics: Implications for Research and Practice in Industrial and Organizational Psychology. Industrial and Organizational Psychology, Cdc. https://doi.org/10.31234/osf.io/k8us2

Saeed, S., Hassan, I., Dastgeer, G., & Iqbal, T. (2021). The route to well-being at workplace: examining the role of job insecurity and its antecedents. European Journal of Management and Business Economics. https://doi.org/10.1108/EJMBE-02-2020-0025

Salendu, A. & Maldini, M. (2021). Ketidakamanan pekerjaan dan kinerja tugas: Peran burnout sebagai mediator. Jurnal Ilmiah Psikologi Terapan, 9(2), 150-155. https://doi.org/10.22219/jipt.v9i2.14485

Saraswati, A. N. A. S. (2018). Pengaruh job insecurity terhadap kinerja karyawan pada PT. X. Universitas Airlangga.

Shoss, M. K. (2017). Job Insecurity: An Integrative Review and Agenda for Future Research. Journal of Management, 43(6), 1911–1939. https://doi.org/10.1177/0149206317691574

Sverke, M., Hellgren, J., & Näswall, K. (2006). Job insecurity A literature review. National Institute for Working Life, 1, 32. www.arbetslivsinstitutet.se/saltsa

Tziner, A., Ben-David, A., Oren, L., & Sharoni, G. (2014). Attachment to work, job satisfaction and work centrality. Leadership and Organization Development Journal, 35(6), 555–565. https://doi.org/10.1108/LODJ-08-2012-0102

Vander Elst, T., Baillien, E., de Cuyper, N., & de Witte, H. (2010). The role of organizational communication and participation in reducing job insecurity and its negative association with work-related well-being. Economic and Industrial Democracy, 31(2), 249–264. https://doi.org/10.1177/0143831X09358372

Vander Elst, T., De Witte, H., & De Cuyper, N. (2014). The Job Insecurity Scale: A psychometric evaluation across five European countries. European Journal of Work and Organizational Psychology, 23(3), 364–380. https://doi.org/



DOI: https://doi.org/10.22146/jpsi.64822

Article Metrics

Abstract views : 2449 | views : 3625

Refbacks

  • There are currently no refbacks.


Bookmark and Share


Copyright (c) 2022 Jurnal Psikologi

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Published by Faculty of Psychology Universitas Gadjah Mada, Indonesia Building D 6th Floor No. D-606. Jl. Sosio Humaniora No. 1, Bulaksumur Yogyakarta, 55281
Email: jurnalpsikologi@ugm.ac.id
Phone/whatsApp: +6289527548628

Web Analytics Made Easy - StatCounter View My Stats