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Vol 7, No 2 (2011) RUMUSAN STRATEGI DALAM UPAYA MENINGKATKAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RUMAH SAKIT MATA DR. YAP YOGYAKARTA BERDASARKAN ANALISIS SWOT Abstract  PDF
Fina Aryani, Lukman Hakim, Satibi Satibi
 
Vol 7, No 3 (2011) EVALUASI KINERJA INSTALASI FARMASI RSUD KOTA YOGYAKARTA DENGAN PENDEKATAN BALANCED SCORECARD Abstract  PDF
Satibi Satibi, Achmad Fudholi, Hari Kusnanto, Jogiyanto Jogiyanto
 
Vol 7, No 2 (2011) RUMUSAN STRATEGI PENINGKATAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RUMAH SAKIT BETHESDA LEMPUYANGWANGI YOGYAKARTA BERDASARKAN ANALISIS LINGKUNGAN EKSTERNAL-INTERNAL Abstract  PDF
Eme Stepani Sitepu, Lukman Hakim, Satibi Satibi
 
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