Penilaian Wisatawan Asing atas Kemampuan Bahasa Inggris Mahasiswa dan Pelajar Magang sebagai Pemandu Wisata di Taman Wisata Candi Prambanan

Abstract

Proficiency in English is very important for guiding foreign tourists. This study aims to determine the assessment of the English proficiency level of apprentice tour guides by foreign tourists in Prambanan. This study used quantitative data collection methods, namely the distribution of questionnaires consisting of two groups of questions which include: active speaking and listening of which the results are analyzed descriptively. Based on the calculation of the questionnaire score which was then included in the rating scale measurement scale, the results of the study involving 20 respondents showed that foreign tourists rated the English proficiency of the apprentice tour guides considerably high based on the calculation of the questionnaire score and was then included in the Rating Scale measurement scale. The survey results were confirmed by interviews with the foreign tourists and showed that the apprentice tour guides in general are proficient in English that the communication is carried out with ease.