Inovasi pada Organisasi Pemerintah: Tahapan dan Dinamika

https://doi.org/10.22146/gamajop.31866

Ridlowi Ridlowi(1*), Fathul Himam(2)

(1) Fakultas Psikologi UGM
(2) Fakultas Psikologi UGM
(*) Corresponding Author

Abstract


Innovation has been identical with the use of new ways to gain the effectiveness and efficiency of a product, service, or methodology by a profit organization in order to face the business competition. The aim of this research is to see the dynamics that happen on innovation process run by government organization by taking case study on Computer Assisted Test (CAT) based employee selection system in National Civil Service Agency. The data are gathered through deep-interview to five research respondents by using qualitative approach. The results show that there are three main dimensions in the development proses of CAT system innovation: building the base of organization knowledge, designing innovation system, and developing system of continuity. The dimension of developing continuity system has become the unique characteristic in this study in comparison with the other results in regard to the process and innovation steps. Innovation in CAT system is a self-actualization of government organization to acquire and maintain its programs and authorities.

Keywords


authority, entities relationship; government organization; innovation

Full Text:

PDF


References

Ancok, D. (2012). Psikologi kepemimpinan & inovasi. Jakarta: Erlangga.

Arpaci, I. (2010). E-government and technological innovation in Turkey. Transforming Government: People, Process and Policy, 4(1), 37-53.

Banu, G. S., Dumitrescu, A., & Purcarea, A. A. (2015). The impact of imitation on innovation. FAIMA Business and Management Journal, 3(1), 15-28.

Badan Kepegawaian Negara (BKN). (2014a, Oktober 10). BKN raih penghargaan ASEAN Public Sector Organisation of The Year. Diunduh dari http://www.bkn.go.id/berita/bkn-raih-penghargaan-asean-public-sector-organisation-of-the-year tanggal 31 Agustus 2016.

Badan Kepegawaian Negara (BKN). (2014b). CAT BKN untuk Indonesia. Jakarta: Biro Humas dan Protokol BKN.

Borins, S. (2001). The challenge of innovating in government. Arlington: The Pricewaterhouse Coopers Endowment for The Business of Government.

Choi, S. (2012). Learning orientation and market orientation as catalysts for innovation in non-profit organizations. Nonprofit and Voluntary Sector Quarterly, 43(2), 393-413.

Daft, R. L. (2013). Organization theory & design (11th ed.). Mason: South-Western Cencage Learning.

Damanpour, F., & Schneider, M. (2006). Phases of the adoption of innovation in organizations: Effects of environment organization and top managers. British Journal of Management, 17, 215–236.

Damanpour, F. & Gopalakrishnan, S. (1998). Theories of organizational structure and innovation adoption: The role of environment change. Journal of Engineering and Technology Management, 15(1), 1-24.

Dasgupta, M. & Gupta, R. K. (2009). Innovation in organizations: A review of the role of organizational learning and knowledge management. Global Business Review, 10(2), 203-224.

Enz, C. A. (2012). Strategies for the implementation of service innovation. Cornell Hospitality Quarterly, 53(3), 187-195.

Harris, M. (2006). Technology, innovation and post-bureaucracy: The case of the british library. Journal of Organizational Change Management, 19(1), 80-92.

Hilman, H. & Kaliappen, N. (2015). Innovation strategies and performance: are they truly linked?. World Journal of Entrepreneurship, Management and Sustainable Development, 11(1), 48-63.

Hu, H., Gu, Q., & Chen, J. (2013). How and when does transformational leadership affect organizational creativity and innovation?. Nankai Business Review International, 4(2), 147-166.

Imanuddin, M. (2016, April 06). Inovasi pelayanan publik: percepatan peningkatan kualitas pelayanan publik. Kemepan-RB. Diunduh dari http://sinovik.menpan.go.id/index.php/site/article/223 tanggal 31 Agustus 2016.

Kallio, K. & Lappalainen, I. (2015). Organizational learning in a innovation network: enhancing the agency of public service organization. Journal of Service Theory and Practice, 25(2), 140-161.

Kamal, M. M. (2006). IT innovation adoption in the government sector: Identifying the critical success factors. Journal of Enterprise Information Management, 19, 192–222.

Kobylinska, U., & Biglieri, J. V. (2015). Public sector innovativeness in Poland and in Spain-comparative analysis. International Journal of Contemporary Management, 14(2), 7-22.

Lacity, M. & Willcocks, L. (2014). Business process outsourcing and dynamic innovation. Strategic Outsourcing: An International Journal, 7(1), 66-92.

Lembaga Administrasi Negara (LAN). (2014). Inovasi di sektor publik. (Bahan Diklatpim III tidak diterbitkan). Jakarta: Lembaga Administrais Negara.

Maroto, A. & Rubalcaba, L. (2008). Structure, size, and reform of the public sector in Europe. Dalam P. Windrum & P. Koch (Ed.). Innovation in public sector services; entrepreneurship, creativity and management. Cheltenham: Edward Elgar.

McKenna, S., Garcia L. L., & Bridgman, T. (2010). Managing, managerial control and managerial identity in the post-bureaucratic world. Journal of Management Development, 29(2), 128-136.

Metz, P., Burek, S., Hultgren, T. R., Kogan, S., & Schwartz, L. (2016). The path to sustainability-driven innovation. Research-Technology Management, 50-60.

Mintzberg, H. (1980). Structure in 5’s: a synthesis of the research on organization design. Management Science, 26(3), 322-341.

Nesta. (2014). Innovation in the public sector: how can public organisation better create, improve and adapt?. London: Nesta.

Niehaves, B. (2010). Open process innovation: the impact of personnel resource scarcity on the involvement of customers and consultants in public sector PBM. Business Process Management Journal, 16(3), 377-393.

Osborne, S. P. & Brown, K. (2005). Managing change and innovation in public service organizations. Madison Ave, N.Y.: Routledge.

Raipa, A. & Giedraityte, V. (2014). Innovation process barriers in public sector: a comparative analysis in Lithuania and the European Union. International Journal of Business and Management, 9(10), 10-20.

Ramdhani, J. (2016, Mei 26). Wapres JK serahkan penghargaan atas 35 inovasi pelayanan publik. Detiknews. Diunduh dari https://news.detik.com/berita/3218950/wapres-jk-serahkan-penghargaan-atas-35-inovasi-pelayanan-publik tanggal 20 Juni 2017.

Rogers, E. M. (1983). Diffusion of Innovation (3th ed.). Third Avenue, N.Y.: The Free Press.

Sangiorgi, D. (2015). Designing for public sector innovation in the UK: Design strategies for paradigm shifts. Foresight, 17(4), 332-348.

Sethibe, T., & Steyn, R. (2015). The relationship between leadership styles, innovation and organisational performance: A systematic review. South African Journal of Economic and Management Sciences, 18(3), 325-337.

Sung, S. Y., Cho, D. S., & Choi, J. N. (2011). Who Initiates and who implements? a multi-stage, multi-agent model of organizational innovation. Journal of Management & Organization, 17, 344-363.

Widiyahseno, B. (2015). Inovasi Bupati di ruang demokrasi: Meningkatkan tuntutan publik, mendorong kreasi birokrasi. Disertasi tidak diterbitkan, Pascasarjana Fisipol Universitas Gadjah Mada, Yogyakarta.

Windrum, P. (2008). Innovation and entrepreneurship in public services. Dalam P. Windrum & P. Koch (Ed.). Innovation in public sector services; entrepreneurship, creativity and management. Cheltenham: Edward Elgar.

Zizlavsky, O. (2013). Past, present, and future of the innovation process. International Journal of Engineering Business Management, 5(47).



DOI: https://doi.org/10.22146/gamajop.31866

Article Metrics

Abstract views : 309 | views : 1050

Refbacks

  • There are currently no refbacks.


Copyright (c) 2018 Gadjah Mada Journal of Psychology

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Gadjah Mada Journal of Psychology  (GamaJoP) Terindeks di :
  

Fakultas Psikologi Universitas Gadjah Mada
Jl. Sosio Humaniora No. 1, Bulaksumur, Yogyakarta. 55781
email:gamajop.psikologi@ugm.ac.id | http://jurnal.ugm.ac.id/gamajop