Membangun Konsep Organisasi Autentik. Kajian Metaetnografi

Sus Budiharto, Fathul Himam, Bagus Riyono, Arief Fahmi
(Submitted 2 February 2019)
(Published 5 December 2019)


Facing the “VUCA world” (Volatility, Uncertainty, Complexity, Ambiguity), organizations need strategies to sustain and keep growing. The aim of this research is constructing authentic organization as alternative concept for organizations in coping with those rapid changes. However, the concept of authentic organization is not solid yet. This research explores and builds the concept of authentic organization. Using seven steps of meta-ethnography approach for 33 relevant articles, this study offers two main findings: The first is the definition of authentic organization and the second is Truthfulness, Resilience, Uncertainty friendly, and Eminence (“TRUE”) as the factors of authentic organization.


authentic organization; eminence; resilience; truthfulness; uncertainty friendly

Full Text: PDF

DOI: 10.22146/buletinpsikologi.43267


Bartscht, J. (2015). Why system must explore the unknown to survive in VUCA environments. Kybernetes, 44(2), 253–270. doi: 10.1108/K-09-2014-0189

Britten, N., Campbell, R., Pope, C., Donovan, J., Morgan, M., & Pill, R. (2002). Using meta ethnography to synthesise qualitative research: a worked example. Journal of Health Services Research & Policy, 7(4), 209–215. doi: 10.1258/135581902320432732

Buchholz, R. A., & Rosenthal, S. B. (2005). Toward a contemporary conceptual framework for stakeholder theory. Journal of Business Ethics, 58(1), 137–148. doi: 10.1007/s10551-005-1393-8

Collins, J. (2001). Good to great. Why some companies make the leap and others don’t. New York: Harper Business.

Collins, J. C., & Porras, J. I. (2011). Built to last. Successfull habits of vionary companies (EPub Editi). New York: HarperCollins Publishers Inc.

Driver, M. (2006). Beyond the stalemate of economics versus ethics: Corporate social responsibility and the discourse of the organizational self. Journal of Business Ethics, 66(4), 337–356. doi: 10.1007/s10551-006-0012-7

Duignan, P. A., & Bhindi, N. (1997). Authenticity in leadership : an emerging perspective. Journal of Educational Administration, 35(3), 195–209. doi: 10.1108/09578239710170119

Ellinger, A. D., Ellinger, A. E., Yang, B., & Howton, S. W. (2002). The relationship between the learning organization concept and firms’ financial performance: An empirical assess­ment. Human Resource Development Quarterly, 13(1), 5–22. doi: 10.1002/hrdq.1010

Erler, A., & Hope, T. (2014). Mental disorder and the concept of authenticity. Philosophy, Psychiatry, & Psychology, 21(3), 219–232. doi: 10.1353/ppp.2014.0032

Gardner, W. L., Cogliser, C. C., Davis, K. M., & Dickens, M. P. (2011). Authentic leadership: A review of the literature and research agenda. Leadership Quarterly, 22, 1120–1145. doi: 10.1016/j.leaqua.2011.09.007

Gibson, J. L., Ivancevich, J. M., Donnelly, J. J. H., & Konopaske, R. (2012). Organizations. Behavior, structure, processes (Fourteenth). New York: McGraw-Hill/Irwin.

Goffee, R., & Jones, G. (2015). Why should anyone work here? What it takes to create an authentic organization. Boston, Massachusetts: Harvard Business Review Press.

Greyser, S. A. (2009). Corporate brand reputation and brand crisis management. Management Decision, 47(4), 590–602. doi: 10.1108/00251740910959431

Gudono. (2014). Teori organisasi. (Edisi 3). Yogyakarta: BPFE.

Harquail, C. V. (2010). What is an authentic organization?: An elevator speech. Retrieved from

Kanter, R. M. (1983). The change masters : Innovation for productivity in the American corporation. New York: Simon & Schuster.

Kifer, Y., Heller, D., Qi, W., Perunovic, E., & Galinsky, A. D. (2013). The good life of the powerful: The experience of power and authenticity enhances subjective well-being. Psychological Science, 24(3), 280–288. doi: 10.1177/0956797612450891

Lee, Y., & Kim, J. N. (2017). Authentic enterprise, organization-employee relationship, and employee-generated managerial assets. Journal of Communication Management, 21(3), 236–253. doi: 10.1108/JCOM-02-2017-0011

Liedtka, J. (2008). Strategy making and the search for authenticity. Journal of Business Ethics, 80(2), 237–248. doi: 10.1007/s10551-007-9415-3

Luthans, F. (2011). Organizational behavior. An evidence-based approach. (12th ed.). New York: McGraw-Hill/Irwin.

Maak, T. (2007). Responsible leadership, stakeholder engagement, and the emergence of social capital. Journal of Business Ethics, 74(4), 329–343. doi: 10.1007/s10551-007-9510-5

Manning, P. (2010). Explaining and developing social capital for knowledge management purposes. Journal of Knowledge Management, 14(1), 83–99. doi: 10.1108/13673271011015589

Marjanovic, O. (2016). Designing innova­tive education through action design research : Method and application for teaching design activities in large lecture environments. Journal of Information Technology Theory and Application, 17(2), 22–50.

Masood, T., Weston, R., & Rahimifard, A. (2013). A model-driven approach to enabling change capability in SMEs. International Journal of Advanced Manufacturing Technology, 69(1–4), 805–821. doi: 10.1007/s00170-013-4853-9

Mazutis, D. D., & Slawinski, N. (2015). Reconnecting business and society: Perceptions of authenticity in corporate social responsibility. Journal of Business Ethics, 131(1), 137–150. doi: 10.1007/s10551-014-2253-1

McShane, L., & Cunningham, P. (2012). To thine own self be true? employees’ judgments of the authenticity of their organization’s corporate social responsibility program. Journal of Business Ethics, 108(1), 81–100. doi: 10.1007/s10551-011-1064-x

Men, L. R., & Tsai, W. H. S. (2014). Perceptual, attitudinal, and behavioral outcomes of organization–public engagement on corporate social networking sites. Journal of Public Relations Research, 26(5), 417–435. doi: 10.1080/1062726X.2014.951047

Mohammad, R. M., Thabtah, F., & McCluskey, L. (2014). Predicting phishing websites based on self-structuring neural network. Neural Computing and Applications, 25(2), 443–458. doi: 10.1007/s00521-013-1490-z

Noblit, G. W., & Hare, R. D. (1988). Meta-ethnography: Synthesizing qualitative studies. Newbury Park, California: Sage Publications, Inc.

Petit, V., & Bollaert, H. (2012). Flying too close to the sun? Hubris among CEOs and how to prevent it. Journal of Business Ethics, 108(3), 265–283. doi: 10.1007/s10551-011-1097-1

Pless, N. M., Maak, T., & Harris, H. (2017). Art, ethics and the promotion of human dignity. Journal of Business Ethics, 144(2), 223–232. doi: 10.1007/s10551-017-3467-9

Rice, E. H. (2002). The collaboration process in professional development schools results of a meta-ethnography, 1990-1998. Journal of Teacher Education, 53(1), 55–67.

Rodriguez, A., & Rodriguez, Y. (2015). Metaphors for today’s leadership: VUCA world, millennial and “Cloud Leaders.” Journal of Management Development, 34(7), 854–866. doi: 10.1108/JMD-09-2013-0110

Romme, A. G. L. (2003). Organizing education by drawing on organization studies. Organization Studies, 24(5), 697–720. doi: 10.1177/0170840603024005002

Romme, A. G. L., & Putzel, R. (2003). Designing management education: Practice what you teach. Simulation and Gaming, 34(4), 512–530. doi: 10.1177/1046878103258202

Rosenbaum, M. S., Cheng, M., & Wong, I. A. (2016). Retail knockoffs: Consumer acceptance and rejection of inauthentic retailers. Journal of Business Research, 69(7), 2448–2455. doi: 10.1016/j.jbusres.2016.01.015

Santos, C. M., Passos, A. M., & Uitdewilligen, S. (2016). When shared cognition leads to closed minds: Temporal mental models, team learning, adaptation and performance. European Management Journal, 34(3), 258–268. doi: 10.1016/j.emj.2015.11.006

Senge, P. M. (2006). The fifth discipline. The art & practice of the learning organization. New York: Currency Doubleday.

Setiawan, E. (2016). Kamus Besar Bahasa Indonesia. Retrieved from

Shen, H., & Kim, J. (2012). The authentic enterprise: Another buzz word, or a true driver of quality relationships ? Journal of Public Relations Research (Goffee & Jones, 2015), 24(4), 371–389. doi: 10.1080/1062726X.2012.690255

Simms, M. (2006). The citizen factor. Engaging the language of citizenship in a global classroom. Journal of Hispanic Higher Education, 5(2), 171–183. doi: 10.1177/1538192705285468

Sisson, D. C. (2017). Inauthentic communication, organization-public relationships, and trust: A content analysis of online astroturfing news coverage. Public Relations Review, 43(4), 788–795. doi: 10.1016/j.pubrev.2017.05.003

Sisson, D. C., & Bowen, S. A. (2017). Reputation management and authen­ticity: A case study of Starbucks’ UK tax crisis and “#SpreadTheCheer” campaign. Journal of Communication Management, 21(3), 287–302. doi: 10.1108/JCOM-06-2016-0043

Sternemann, K. H., Didic, M. M., & Hofer, H. (1999). Simulation of a torque converter production considering quality attributes. Computers in Industry, 40(2), 259–265. doi: 10.1016/S0166-3615(99)00029-9

Stoker, K. L., & Tusinski, K. A. (2006). Reconsidering public relations’ infatuation with dialogue: Why engagement and reconciliation can be more ethical than symmetry and reciprocity. Journal of Mass Media Ethics, 21(2–3), 156–176. doi: 10.1080/08900523.2006.9679731

Taiminen, K., Luoma-aho, V., & Tolvanen, K. (2015). The transparent communi­cative organization and new hybrid forms of content. Public Relations Review, 41(5), 734–743. doi: 10.1016/j.pubrev.2015.06.016

Theunissen, P. (2014). Co-creating corporate identity through dialogue: A pilot study. Public Relations Review, 40(3), 612–614. doi: 10.1016/j.pubrev.2014.02.026

Wang, F. K. (2002). Designing a case-based e-learning system: What, how and why. Journal of Workplace Learning, 14(1), 30–43. doi: 10.1108/13665620210422415

Wetzel, R. (2015). “Who am I and if so, how many?” Notes on the myth of leadership authenticity. Tamara Journal for Critical Organization Inquiry, 13(1), 41–52.

Whisman, R. (2009). Internal branding: A university’s most valuable intangible asset. Journal of Product and Brand Management, 18(5), 367–370. doi: 10.1108/10610420910981846


  • There are currently no refbacks.

Copyright (c) 2019 Buletin Psikologi

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.