Bullying di Tempat Kerja di Indonesia

Ika Adita Silviandari, Avin Fadilla Helmi
(Submitted 10 August 2018)
(Published 3 December 2018)


Workplace bullying is one of an organizational phenomenon that has received a lot of attention from many parties, both academics, and practitioners. Workplace bullying is like an iceberg phenomenon. It exists but hard to be revealed and lifted to the surface. This phenomenon can be seen as practically and methodologically point of view. Practically, it is caused by passivity and silent act from the victim or bullying eyewitnesses, and methodologically, it hasn’t found the standard concept of workplace bullying which causing lack of workplace bullying research. In this article, the author tries to review the workplace bullying’s concepts and constructs, starting by reviewing the problem of definition, including type, frequency, & duration of bullying actions, and considering the role of workplace cultural values and norms in influencing the perception of bullying behavior.


concept; constructs; workplace bullying

Full Text: PDF

DOI: 10.22146/buletinpsikologi.38028


Agarwal, U. A. & Gupta, R. G. (2016). Examining the nature and effects ofpsychological contract: Case study of an Indian organization. ThunderbirdInter­national Business Review.doi: 10.1002/ tie.21870.

Andersson, L.M. & Pearson, C.M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Manage­ment Review, 24(4),52- 71.

Aquino, K., Grover, S.L., Bradfield, M., & Allen, D.G. (1999). The effects of negative affectivity, hierarchical status. Academy of Management,42(3), 260-272. doi: 10.2307/256918

Bennett, R.J. & Robinson, S.L. (2003) The past, present and future of workplace deviance research. In J. Greenberg (Ed.), Organizationalbehavior: The state of the science (2ndedn). Mahwah, NJ: Erlbaum.

Bjorkqvist, K., Osterman, K., & Hielt-Back, M. (1994). Aggression amonguniversity employees. Aggressive Behavior Journal, 20(3), 173-184. doi: 10.10002/1098-2337

Branch, S., Ramsay, S., & Barker, M. (2013). Workplace bullying, mobbing and
general harassment: A review. Inter­national Journal of Management Reviews, 15(3), 280-299. doi: 10.1111/j.1468-2370. 2012.00339.x

Brodsky, C. (1976). The harassed worker. Lexington, MA: Lexington Books.

Duffy, M. & Sperry, L.(2007). Workplace mobbing: Individual and family health consequences. The Family Journal. 15, 398. doi: 10.1177/1066480707305069

Einarsen, S. (1996). Bullying and harassment at work: Epidemiological and psycho­social aspects. Doctoral dissertation, Depart­ment ofPsychosocial Science, Univer­sity of Bergen.

Einarsen, S. (2000). Harassment and bullying at work: A review of theScandinavian approach. Aggression and Violent Behavior, 5(4), 379-401.doi: 10.1016/S1359-1789(98)00043-3

Einarsen, S., & Skogstad, A. (1996). Bullying at work: Epidemiological findingsin public and private organi­zations. European Journal of Work and Organi­zationalPsychology, 5(2), 185-201. doi: 10.1080/13594329608414854

Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2003). The concept of bullyingat work: The european tradition. In S. Einarsen, H. Hoel, D. Zapf & C. L. Cooper(Eds.), Bullying and emotional abuse in the workplace: International perspectives inresearch and

practice (pp. 3-30). New York, NY: Taylor & Francis.

Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2011). The concept of bullyingand harassment at work: The European tradition. In S. Einarsen, H. Hoel, D.Zapf & C. L. Cooper (Eds.), Bullying and harassment in the workplace: Develop­mentsin theory, research, and practice (2nd ed.), (pp. 3-39). Boca Raton, FL: CRCPress.

Gunawan, R., Prihanto, S., & Yuwanto, L. (2009). Causes and the intensity of work­place bullying. Anima,Indonesian Psycho­logy Journal, 25(1), 47-54.

Hidayati, N.& Rahayuningsih, I. (2014).Bentuk dan dampak kekerasan di tempat kerja (workplace bullying) pada buruh pabrik di gresik. Jurnal Psikosains, 9(2), 125-139.

Hutchinson, M., Wilkes, L., Jackson, D., & Vickers, M. H. (2010). Integratingindi­vidual, work group and organizational factors: Testing a multidimensionalmodel of bullying in the nursing workplace. Journal of Nursing Management,18(2),173-181. doi: 10. 1111/ j.1365-2834.2009.01035.x.

Jennifer, M. I. L., Restubog, S. L. D., &Zagenczyk, T. J. (2010).Consequences of workplace bullying on employee identification and satisfaction among Australians and Singaporeans.Journal of Cross-Cultural Psychology, 41(2), 236-252. doi: 10.1177/0022022109354641

Pusat Bahasa Kementerian Pendidikan Nasional. (2016). Kamus Besar Bahasa Indonesia (KBBI). Jakarta: Balai Pustaka.

Keashly, L., Trott, V. & MacLean, L.M. (1994). Abusive behavior in the workplace: A preliminary investiga­tion. Violence and Victims, 9(4),341-357.

Lewis, D. (2003). Voices in the social construction of bullying at work: Exploringmultiple realities in further and higher education. International Journal ofManagement and Decision Making, 4(1), 65-81.

Leymann, H. (1990). Mobbing and psy­chological terror at workplaces. Violenceand Victims, 5(2), 119-126.

Lutgen-Sandvik, P. (2005). Water smoothing stones: Subordinate resistance towork­place bullying (Doctoral dissertation). Arizona State University, Tempe, AZ.
Retrieved from https://www.ndsu.edu/ pubweb/~lutgensa/Resistance%20to% 20Workplace%20Bullying%20Lutgen-Sandvik%20 Dissertation%202005.pdf

Namie, G. (2003). Workplace bullying: Escalated incivility. Ivey Bussiness Journal. 12,1-7.

Neuman, J.H. & Baron, R.A. (1998). Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, andpreferred targets. Journal of Management, 24(3), 391-419. doi: 10.1177/014920639802400305

O’Leary-Kelly, A.M., Griffin, R.W. & Glew, D.J. (1996). Organization-motivated aggression: A research framework. Academy of ManageReview, 21(1), 225-253.

Parzefall, M.-R., & Salin, D. M. (2010). Perceptions of and reactions to workplace

bullying: A social exchange perspective. Human Relations, 63(6), 761-780. doi: 10.1177/0018726709345043

Power, J. L., Brotheridge, C. M., Blenkinsopp, J., Bowes-Sperry, L., Bozionelos, N., Buzády, Z., Chuang, A., …..& Madero, S.M., (2013). Accep­tability of workplace bullying: A comparative study on six continents. Journal of Business Research, 66(3), 374-380. doi: 10.1016/ j.jbusres. 2011.08.018

Rudi, T. (2010). Informasi perihal bullying. Diperoleh dari https://bigloveadagio. files.wordpress.com/2010/03/informasi_perihal_bullying.pdf. Diakses pada tanggal 2 Juli 2018.

Salin, D. (2001) Prevalence and forms of bullying among business professionals: A comparison of two different strategies for measuring bullying. European Journal of Work and Organizational Psychology, 10 (4), 425-441. doi: 10.1080/135943201430 00771

Salsabila, I. (2018). Google kewalahan cegah bullying di kantor. Diperoleh dari https://inet.detik.com/cyberlife/d-4092933/google-kewalahan-cegah-bullying-di-kantor. Diakses pada tanggal 2 Juli 2018.

Samnani, A. K. (2012). 20 Years of workplace bullying research: A review of the antecedents and consequences of bullying in the workplace. <span


  • There are currently no refbacks.

Copyright (c) 2018 Buletin Psikologi

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.