Issue Title
Vol. 5 No. 3 (September 2019) Determining Priority Service of Yogyakarta Adisutjipto Airport Using Servqual Method and Kano Model Abstract  PDF
Mikael Gabra Gani, Dewanti Dewanti, Muhammad Zudhy Irawan, Faza Fawzan Bastarianto
Vol. 1 No. 2 (May 2015) Analysis of Service Quality on Building Loyalty by Using Structural Equation Modelling Method (Case Study in Majapahit Railways) Abstract  PDF
Eka Arista Anggorowati
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