The Attitudinal and Behavioral Effects of Nonfinancial Measures

Putri Paramita Agritansia, Mahfud Sholihin
(Submitted 1 December 2014)
(Published 12 September 2011)

Abstract


A recent study by Lau and Moser (2008) found that the use of nonfinancial measures for managerial performance evaluation is positively associated with managerial performance via procedural fairness and organizational commitment. It is not clear, however, whether the findings are generalizable to other contexts. Using very different samples, the objectives of this study are to reexamine and to extend Lau and Moser’s model. Our paper is only able to partially support their model, suggesting that management control systems should be designed to fit the contexts.     

Full Text: PDF

DOI: 10.22146/gamaijb.5483

References


Angle, H. L., and J. L. Perry. 1981. An empirical assessment of organizational commitment and organizational effectiveness. Administrative Science Quarterly 26 (1): 1-14.

Atkinson, A. A., R. D. Banker, R. S. Kaplan, S. M. Young. 2001. Management accounting. New Jersey: Prentice Hall International, Inc.

Bacon, L. D. 1997. Using AMOS for structural modeling in market research. SPSS White Paper: 1-18.

Becker, H. 1960. Notes on the concept of commitment. American Journal of Sociology: 32 - 42.

Chin, W. W. 1998. The partial least squares approach to structural equation modeling. In Marcoulides, G. A. (ed.), Modern Methods for Business Research. London: Lawrence Erlbaum Associates.

Chong, V. K., and I. R. C. Eggleton. 2007. The impact of reliance on incentive-based compensation schemes, information asymmetry and organisational commitment on managerial performance. Management Accounting Research 18 (3): 312-342.

Demir, C. C., B. Sahin, C. K. Teke, C. M. Ucar, and O, Kursun. 2009. Organizational commitment of miliraty physicians. Military Medicine 174 (9): 929-935.

Derfuss, K. 2009. The relationship of budgetary participation and reliance on accounting performance measures with individual-level consequent variables: A meta-analysis. European Accounting Review 18 (2): 203-239.

Folger, R., and Konovsky, M. A. (1989) Effects of procedural and distributive justice on reactions to pay raise decisions. Academy of Management Journal 32 (1): 115.

Hair, J. F., R. L. Tatham, R. E. Anderson, and W. Black. 2006. Multivariate Data Analysis. New Jersey: Prentice Hall.

Hartmann, F. G. H. 2000. The appropriateness of RAPM: Toward the further development of theory. Accounting, Organizations and Society 25 (4-5): 451-482.

Hopwood, A. G. 1972. An empirical study of role of accounting data in performance evaluation. Journal of Accounting Research 10 (Supplement): 156-182.

Hoque, Z., L. Mia, and M. Alam. 2001. Market competition, computer-aided manufacturing and use of multiple performance measures: An empirical study. British Accounting Review 33: 23-45.

Hulland, J. 1999. Use of Partial Least Squares (PLS) in strategic management research: A review of four recent studies. Strategic Management Journal 20 (2): 195 - 204.

Ittner, C. D., and D. F. Larcker. 1998. Innovations in performance measurement: Trends and research implications. Journal of Management Accounting Research 10: 205-238.

Ittner, C., and D. F. Larcker. 2000. A bigger yardstick for company performance. FT Mastering Management (November): 8-11.

Johnson, H. T., and R. S. Kaplan. 1987. Relevance Lost: The Rise and Fall of Management Accounting. Boston, Mass: Harvard Business School Press.

Kaplan, R. S. 1983. Measuring manufcaturing performance: A new challenge for managerial accounting research. The Accounting Review 58 (4): 686–705.

Kaplan, R. S., and D. P. Norton. 1992. The balanced scorecard: Measures that drive performance. Harvard Business Review (January–February): 71-79.

Kaplan, R. S., and D. P. Norton. 1996. The Balanced Scorecard: Translating Strategy Into Action. Boston, MA: Harvard Business School Publishing.

Ketchand, A. A., and J. R. Strawser. 2001. Multiple dimensions of organizational commitment: Implications for future accounting research. Behavioral Research in Accounting 13: 221 - 251.

Lau, C. M., and A. Moser. 2008. Behavioural effects of nonfinancial performance measures: the role of procedural fairness. Behavioral Research in Accounting 20 (2): 55 - 71.

Lau, C. M., and M. Sholihin. 2005. Financial and nonfinancial performance measures: How do they affect job satisfaction? The British Accounting Review 37 (4): 389-413.

Lau, C. M., K. M. Wong, and I. R. C. Eggleton. 2008. Fairness of performance evaluation procedures and job satisfaction: The role of outcome-based and non-outcome-based effects. Accounting and Business Research 38 (2): 121-135.

Leung, K. 2005. How generalizable are justice effects across culture? In Greenberg, J., and J. A. Colquitt (eds.) Handbook of organizational justice. New Jersey: Lawrence Erlbaum Associates.

Lewis, J. D., and A. Weigert. 1985. Trust as a social reliaty. Social Force (63): 967-985.

Libby, T. 2001. Referent cognitions and budgetary fairness: A research note. Journal of Management Accounting Research 13: 91-106.

Lind, E. A., and T. R. Tyler. 1988. The Social Psychology of Procedural Justice. New York: Plenum Press.

Lindsay, R. M., and S. C. Ehrenberg. 1993. The design of replicated study. The American Statistician 47 (3): 217-228.

Lipe, M. G., and S. E. Salterio. 2000. The balanced scorecard: Judgmental effects of common and unique performance measures. The Accounting Review 75 (3): 283-298.

Lippit, G. L. 1982. Organizational Renewal: A Holistic Approach to Organizational Renewal. Englewood Cliffs, NJ: Prentice Hall.

Little, H. T., N. Magner, R. B. Welker. 2002. The fairness of formal budgetary procedures and their enactment. Group & Organization Management 27 (2): 209-225.

Lynch, R. L., and K. F. Cross. 1991. Measure Up. London, U.K.: Blackwell Publishers.

Mahoney, T. A., T. H. Jerdee, and S. J. Carrol. 1963. Development of Managerial Performance: A Research Approach. Cincinnati: South Western Publishing.

Mathieu, J. E., and C. D. M. Zaja. 1990. A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin 108 (2): 171-194.

Mayer, R. C., J. H. Davis, and F. D. Schoorman. 1995. An integrative model of organizational trust. The Academy of Management Review 20 (3): 709-734.

McAllister, D. J. 1995. Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal 38 (1): 24 –58.

McFarlin, D. B., and P. D. Sweeney. 1992. Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Academy of Management Journal 35 (3): 626-637.

Merchant, K. A. 2006. Measuring general managers’ performances: Market, accounting and combination-of-measures systems. Accounting, Auditing & Accountability Journal 19 (6): 893 - 917.

Meyer, J. P., N. J. Allen, and I. R. Gellatly. 1990. Affective and continuance commitment to the organization: Evaluation of measures and analysis of concurrent and time-lagged relations. Journal of Applied Psychology 75 (6): 710 - 720.

Noeverman, J., B. A. S. Koene, and R. Williams. 2005. Construct measurement of evaluative style: A review and proposal. Qualitative Research in Accounting & Management 2 (1): 77-107.

Nouri, H., and R. J. Parker. 1996. The effect of organizational commitment on the relation between budgetary participation and budgetary slack. Behavioral Research in Accounting 8.

Nouri, H., and R. J. Parker. 1998. The relationship between budget participation and job performance: The roles of budget adequacy and organizational commitment. Accounting, Organizations and Society 23 (5-6): 467-483.

Otley, D. T. 1978. Budget use and managerial performance. Journal of Accounting Research 16 (1): 122-149.

Porter, L. W., and E. E. Lawler. 1968. Managerial Attitudes and Performance. Illinois: Richard D. Irwin.

Porter, L. W., R. M. Steers, R. T. Mowday, and P. V. Boulian. 1974. Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology 59 (5): 603-609.

Randall, D. M. 1990. The consequences of organizational commitment: Methodological investigation. Journal of Organizational Behavior 11 (5): 361-378.

Read, W. H. 1962. Upward communication industrial hierarchies. Human Relations 15: 3-15.

Reina, D. S., and M. J. Reina. 1999. Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization. San Francisco: Berrett-Koehler Publishers, Inc.

Ross, A. 1994. Trust as a moderator of the effect of performance evaluation style on job-related tension: A research note. Accounting, Organizations and Society 19 (7): 629-635.

Sholihin, M., and R. Pike. 2009. Fairness in performance evaluation and its behavioral consequences. Accounting and Business Research 39 (7): 1-17.

Sholihin, M., A. Na’im, and C. M. Lau. 2004. The effects of multiple measures-based performance evaluation on managers’ performance: The role of procedural fairness and interpersonal trust. In Epstein, M. J., and J-F. Manzoni (eds.), Studies in Managerial and Financial Accounting 14. Elsevier.

Supriyadi. 2010. The moderating effect of procedural justice on the effectiveness of the Balanced Scorecard in improving managerial performance trough organizational commitment. Gadjah Mada International Journal of Business 12 (3): 415-434.

Thibaut, J. and J. Walker. 1975. Procedural Justice: A Psychological Analysis. New York: John Wiley.

Vaivio, J. 1999. Exploring a “non-financial” management accounting change. Management Accounting Research 10 (2): 409-437.

Vroom, V. H. 1964. Work and Motivation. New York: John Wiley & Sons, Inc.

Wentzel, K. 2002. The influence of fairness perceptions and goal commitment on managers’ performance in a budget setting. Behavioral Research in Accounting 14: 247-271.

Whitener, E. M., S. E. Brodt, M. A. Korsgaard, and J. M. Werner. 1998) Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. The Academy of Management Review 23 (3): 513-530.

Wold, H. 1985. Partial Least Squares. In Kotz, S., and N. L. Johnson (eds). Encyclopedia of Statistical Sciences 8: 587-599. New York: Wiley.

Wold, S., P. Geladi, K. Esbensen, and J. Öhman. 1987. Multiway principal components and PLS analysis. Journal of Chemometrics 1 (1): 41-56.

Zand, D. E. 1997. The Leadership Triad: Knowledge, Trust, and Power. New York: Oxford University Press.


Refbacks

  • There are currently no refbacks.




Copyright (c)