Viewer Behavior On Social Media: Viral Marketing of A Movie Trailer In Indonesia

Nur Afifah, Ilzar Daud, Morella Mulyadina
(Submitted 24 September 2019)
(Published 2 June 2022)

Abstract


A trailer is a brief description of a film and provides a 1 to 3 minute cinematic experience that displays images from the film to influence consumer behavior. This research was conducted to propose a conceptual model regarding affective, cognitive, and environmental responses to viral marketing, which are moderated by audience behavior, for the movie trailer of “Spiderman: Far from Home.” The film was released in July 2019 by Marvel Cinematic Universe (MCU). This study adopted the wheel of consumer analysis to bridge the research gap. An online survey was forwarded to 200 respondents using structured questionnaires through social media sites, such as Line, WhatsApp, Facebook, and e-mail. The data were then analyzed using structural equation modeling (SEM). The results showed that the audience’s affective, cognitive, and environmental responses significantly influenced viral marketing. The results further indicated that the audience’s behavior was not a moderating variable, as the significance level was less than 0.05. The results can contribute to determining social media marketing strategies for promoting film trailers that are beneficial for companies, especially in Indonesia. Therefore, the companies can grow and become more competitive in the film industry. Although this study discusses viral marketing in the film industry, the results can also contribute to other industries, in order to increase the popularity of their products.

Keywords


affective response, cognitive, environment, audience behavior, viral marketing

Full Text: PDF

DOI: 10.22146/gamaijb.49987

References


Aghdaie, S. F. A., A. Sanayei, and M. Etebari. 2012. Evaluation of the consumers’ trust effect on viral marketing acceptance based on the technology acceptance model. International Journal of Marketing Studies 4(6): 79-94.

Amasaka, K., T. Iida, S. Fukuchi, and A. Goto A. 2012. A study on effectiveness of movie trailers boosting customers’ appreciation desire: a customer science approach using statistics and GSR. Journal of Business & Economics Research 10(6): 375-384.

Amin, M. and P. Priansah. 2019. Marketing communication strategy to improve tourism poten­tial. Budapest International Research and Critics Institute-Journal 2(4): 160-166.

Andriawan, I. 2016. Fenomena Instagram sebagai media pemasaran.Doctoral dissertation. Band­ung: Fakultas Ilmu Komunikasi UNISBA.

Arnold, H. 1982. Moderator variables: A clarification on conceptual, analytic and psychometric issues. Organizational Behavior and HumanPerformance 29: 143-174.

Babin, B., and E. Harris. 2012. CB3 Student Edition. Mason: South –Western.

Callison, C., T. Chambers, and M. Devlin. 2011. Targeting mood: using comedy or serious movie trailers. Journal of Broadcasting & Electronic Media 55(4): 581-595.

Chaffey, D. and P. Smith. 2013. Emarketing excellence. London: Routledge.

Chu, S. C. 2011. Viral advertising in social media: Participation in facebook group and responses among college-aged users. Journal of Interactive Advertising 12(1): 30-43.

Chu, S. C., and Y. Kim. 2011. Determinants of consumer engagement in electronic word of mouth (eWom) in social networking sites. International Journal of Advertising 30(1): 47-75.

Crilly, N., J. Moultrie, and P. J. Clarkson. 2004. Seeing things: consumer response to the visual domain in product design. Design Studies 25(6): 547–577.

Dafonte-Gomez, A. 2014. The key elements of viral advertising. From motivation to emotion in the most shared videos. Media Educations Research Journal Comunicar, n. 43, v. XXII: 199-206.

De Bruyn, A. D., G. L. Lilien. 2004. Amulti stage of word of mouth influence through viral marketing. International Journal of Research in Marketing 25(3):151-163.

Devlin, M. B., L. T. Chambers, and C. Callsion. 2011. Targeting mood: using comedy or serious movie trailers. Journal of Broadcasting and Electronic Media 55(4): 581-595.

Dobele, A., A. Lindgreen, M. Beverland, J. Vanhamme, and R. Van Wijk. 2007. Why pas on viral messages? Because the connect emotionally. Business Horizons 50(4): 291-304.

Doh, S. J., and J. S. Hwang. 2009. How consumers evaluate eWOM (electronic word-of-mouth) messages. Cyberpsychology & Behavior 12(2): 193-197.

Durmaz, Y. and I. H. Efendioglu. 2016. Travel from traditional marketing to digital marketing. Global Journal of Management and Business Research 16(2): 34-40.

Eckler, P., and P. Bolls. 2011. Spreading the virus: Emotional tone of viral advertising and its effect on forwarding intentions and attitudes. Journal of Interactive Advertising 11(2): 1-11.

Ferrinadewi, E. 2008. Consumer Brand and Psychology. Yogyakarta: Graha Ilmu.

Finsterwalder, J., V. G. Kuppelwieser, and M. De Villiers. 2012. The effects of film trailers on shaping consumer expectations in the entertainment industry - A qualitative analysis. Journal of Retailing and Consumer Services 19(6): 589-595.195

Geraghty, G. and A. Conway. 2016. The study of traditional and non-traditional marketing com­munications: target marketing in the events sector. Paper presented at the 12th Annual Tourism and Hospitality Research in Ireland Conference, THRIC 2016, 16th and 17th June, Limerick Institute of Technology.

Gundle, S. 2020. ‘We have everything to learn from the americans’: film promotion, product placement and consumer culture in Italy, 1945-1965. Historical Journal of Film, Radio and Television 40(1): 55-83.

Granata, G, and G. Scozzese. 2018. The Evolution of Viral Marketing to Improve Business Communication. International Business Research; Vol. 11, No. 12; 2018 ISSN 1913-9004 E-ISSN 1913-9012. Published by Canadian Center of Science and Education.

Hair, N., M. Clark, and M. Shapiro. 2010. Toward a classification system of relational activity in consumer electronic communities: the moderator’s tale. Journal of Relationship Marketing 9(1): 54-65.

Hair Jr, J.F., L. M. Matthews, R. L. Matthews, and M. Sarstedt. 2017. PLS-SEM or CB-SEM: Up­dated guidelines on which method to use. International Journal of Multivariate Data Analysis 1(2): 107-123.

Hamed, E. M. 2017. Investigating effects of viral marketing on consumer‟ s purchasing deci­sion (case study: the students of the Administrative Sciences College Najran University). British Journal of Marketing Studies 5(4): 63-73.

Haryani, S., B. Motwani, and S. Sabharwal. 2015. Factors affecting the consumers attitude to­wards internet induced viral marketing techniques. Arabian Journal of Business and Manage­ment Review 5: 134. doi:10.4172/2223-5833.1000134.

Hendrayati, H and P. Pamungkas. 2018. Viral Marketing and E-Word of MouthCommunication in Social Media Marketing. Advances in Economics, Business and Management Research, volume 117. 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018).

Hovarth, A. and B. Gyenge. 2018. Movie Trailer Types And Their Effects On Consumer Ex­pectations. International Journal of Business and Management Invention (IJBMI) ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X.

Huynh, K. T., N. B. Huynh, and T. D. Huynh. 2016. Factors affecting the success of viral market­ing an affective-cognitive-behavioral process. Business and Management Reseacrh 5(1): 40-45

Iida, T., A. Goto, S. Fukuchi, and K. Amasaka. 2012. A study on effectiveness of movie trailers boosting customers’ appreciation desire: a customer science approach using statistics and GSR. Journal of business and economics research 10(6): 375-384.

Jerrick, D. 2013. The effectiveness of film trailers: evidence from the college student market. Journal of Undergraduate Research XVI.

Jin, S. V. and E. Ryu. 2019. Celebrity fashion brand endorsement in Facebook viral marketing and social commerce. Journal of Fashion Marketing and Management 23(1): 104-123.

Kaplan, A. M. and M. Haenlein. 2011. Two hearts in three-quarter time: How to waltz the social media/viral marketing dance. Business horizons 54(3): 253-263.

Kaplan, A. M. and M. Haenlein. 2010. Users of the world, unite: The challenges and opportuni­ties of social media. Business Horizons 53(1): 59-68.

Kernan, L. 2004. Coming attractions: reading American Movie Trailers. Austin University of 196

Texas.

Kozinets, R. V., K. Valck, A. C. Wojnicki, and S. J. S. Wilner. 2010. Networked narratives:under­standing word-of-mouth marketing in online communities. Journal of Marketing 74: 71-89.

Krizanova, A., G. Lăzăroiu, L. Gajanova, J. Kliestikova, M. Nadanyiova, and D. Moravcikova. 2019. The effectiveness of marketing communication and importance of its evaluation in an online environment. Sustainability 11(24): 7016.

Kumar, R., V. P., Thirulogasundaram, and R. Murugesan. 2015. Customers clutch decisions through WOM/Viral marketing communication. International Journal of Science Technology and Management 4(2): 2394-1537.

Kwon, J., and C. Vogt. 2008. Identifying the effects of cognitive, affective, and behavioral com­ponents on residents’ attitudes toward place marketing. Proceedings of the 2008 North­eastern Recreation Research Symposium.

Lis, B., and J. Schulz. 2014. Determinants of passing on viral messages empirical analysis of a viral marketing campaign on Facebook. Online Journal of Communication and Media Technol­ogies 4(4): 14-33.

Martí, P., L. Serrano-Estrada, and A. Nolasco-Cirugeda. 2019. Social media data: Challenges, opportunities and limitations in urban studies. Computers, Environment and Urban Systems 74: 161-174.

Miller, R., and N. Lammas. 2010. Social media and its implications for viral marketing. Asia Pacific Public Relations Journal 11: 1-9.

Morra, M.C., F. Ceruti, R. Chierici, andA. Di Gregorio. 2018. Social vstraditional media commu­nication: brand origin associations strike achord. Journal of Research in Interactive Marketing 12(1): 2-21.

Peter, J. P., and J. C. Olson. 2013. Consumer Behavior and Marketing Strategies. 9th edition. Jakarta: Salemba Empat.

Reich, S. 2010. Adolescents’ sense of community on My Space and Facebook: a mixed methods approach. Journal of Community Psychology 38(6): 668-705.

Riasi, and S. Pourmiri. 2015. Effects of online marketing on Iranian ecotourism industry: Eco­nomic, sociological, and cultural aspects. Management Science Letters 5(10): 915-926.

Richardson, M., & Domingos, P. (2012). Evolving viral marketing strategies. Retrieved on Sep­tember 10, 2019 from http://dl.acm.org/citation.cfm?id=1830701.

Satrio, D., S. H. Priyanto, and A. K. Nugraha. 2020. Viral marketing for cultural product: the role of emotion and cultural awareness to influence purchasing intention. Montenegrin Journal of Economics 16(2): 77-91.

Sawaftah, D., C. Calıcıoglu, and R. Awadallah. 2020. The relationship between viral marketing and consumer purchase intention, the moderator role of brand image and age: Evidence from smartphone users in North Cyprus. Management Science Letters 10(6), 1307-1320.

Sharma, R. R. and B. Kaur. 2020. E-mail viral marketing: modeling the determinants of creation of “viral infection”. Management Decision 58(1): 112-128.

Sharma, S., R. M. Durand, and O. Gur-Arie. 1981. Identification and analysis of moderator vari­ables. Journal ofMarketing Research 18: 291-300.

Sumarwan, U. 2019. Pemasaran Strategik: Perspektif perilaku konsumen dan Marketing plan. PT Penerbit IPB Press.197

Sutheerawong, S. and O. Siripiyavatana. 2014. Prankvertising Phenomenon: The Effects on Consumer Buying Decision. Master Thesis. Lund University.

Tiaratama, E, N. A. Indra, and Pamungkas. 2017. The role of generation Y as talkers in genera­tion Z in creating word of mouth (WOM) in a film “Ada Apa dengan Cinta 2” (AADC 2). e-Proceeding of Management 4(1): 1-12.

Torkut, N. and L. Ponomarenko. 2020. Film trailer as a type of audio-visual advertising: com­mon characteristics, variaties and functions. State and Regions. Series: Social Communications 1(33): 161-165.

Trandafilović, I, V. Pašić, and S. Perunović. 2013. The research of cognitive and affective be­haviour during shopping. Facta Universitatis Series: Economics and Organization 10(2): 147- 164.

Trivedi, J. 2017. The effect of viral marketing messages on consumer behavior. Journal of Man­agement Research 17(2): 84-98.

Tsekouropoulos, G. and D. Theocharis. 2018. Viral Marketing: Sharing content in Social media and the impact of message quality and trust. In 6th International Conference on Con­temporary Marketing Issues (ICCMI)(2018: Athens, Greece) 6th International Confer­ence on Contemporary Marketing Issues (ICCMI): June 27-29, 2018, Athens, Greece/ co-organized by Alexander Technological Educational Institute (ATEI) of Thessaloniki (p. 274).

Ulker-Demirel, E.,A. Akyol, and G. G. Simsek. 2018. Marketing and consumption of artprod­ucts: the movie industry. Arts and the Market 8(1): 80-98.

Varnalı, K. 2012. Dijital Tutulma (2. Baskı). İstanbul: Kapital Medya Yayıncılık.

Vogelbacker, K., X. Dillahunt, and D. McCollum. 2014. The path from new to viral: understand­ing what makes videos go viral. iConference Proceedings p. 1145-1148.

Wattimena, Y. O., R. B. Lestari, and H. Widagdo. 2015. Analysis of the effect of consumer de­cision behavior in choosing XYZ health insurance services in Palembang. Available at: http://eprints.mdp.ac.id/id/eprint/1399.

We are Social(Hootsuite). 2021. Digital Report 2021. https://wearesocial.com/digital-2021. Ac­cessed at 18 May 2021.

Widyaharsana, James. (2009). Pemasaran Hemat Penjualan Belipat Melalui Creative Viral Marketing. Jakarta: Penerbit PPM.

Wilson, R. F. 2000. The six simple principles of viral marketing. Web Marketing Today 70(1): 232.


Refbacks

  • There are currently no refbacks.




Copyright (c) 2022 Gadjah Mada International Journal of Business

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.