KOMUNIKASI ANTARBUDAYA DALAM KONFLIK DI MEDIA SOSIAL (CONTENT ANALYSIS KONFLIK OVERSTAY KRISTEN GRAY DI TWITTER)

https://doi.org/10.22146/jmki.83302

Dimas Satriawan Lambang Wicaksono(1), Farah Fattatin Fauziah(2), Ulima Nabila Adinta(3), Lidwina Mutia Sadasri(4*)

(1) Universitas Gadjah Mada
(2) Universitas Gadjah Mada
(3) Universitas Gadjah Mada
(4) Universitas Gadjah Mada, Yogyakarta, Indonesia
(*) Corresponding Author

Abstract


Social media has become a place for various limitless interactions, including conflict interaction. This research is intended to discover the face management of individuals with different cultural backgrounds in intercultural conflict situations on social media. One of the issues that can be studied using the concept of face negotiation theory is the case of Kristen Gray’s overstay, which was discussed for several days on Twitter. Therefore, three research questions emerge: (1) how is face management between Indonesian citizens and Black Americans in the intercultural conflict "Kristen Gray" on Twitter in the period of January 17-20, 2021? (2) when compared to Ting-Toomey's assumption, is there any change in face management in Indonesian and Black American individuals? (3) why did face management changes occur? Content Analysis is used as a primary method. There are several findings in this research: individualistic face management is shown by both conflicting actors, shifting in Indonesian’s netizen face management that analyzed using the role of social media, and absence of Black’s face management shifting is analyzed using community perspective.


Keywords


intercultural; conflict; twitter; face negotiation

Full Text:

JMKI VOL 4 NO 1 E


References

Babbie, E. 2007. The practice of social research. Edisi ke-11. Thomson Wadsworth. Belmont, CA.

Baltezarevic, et al. 2019. The Impact of Virtual Communities on Cultural Identity. Symposium. 6(1): 7-22.

Davis, J.L. 2014. Triangulating the Self: Identity Processes in a Connected Era. Symbolic Interaction, 37(4): 500-523

Croucher et. al. 2012. Conflict Styles and High–Low Context Cultures: A Cross-Cultural Extension. Communication Research Reports. 29(1): 64-73.

Goffman, E. 1967. ON FACE-WORK: An Analysis of Ritual Elements in Social Interaction. Psychiatry. 18(3): 213-231.

Granovetter, M. S. 1973. The Strength of Weak Ties. American Journal of Sociology. 78(6): 1360-1380.

Griffin, E. M. 2012. A FIRST LOOK AT COMMUNICATION THEORY. Edisi ke-8. Mc-GrawHill. New York.

Gündüz, U. 2017. The Effect of Social Media on Identity Construction. Mediterranean Journal of Social Sciences. 8 (5): 85-92.

Handajani, S. 2021. Diwawancarai oleh Dimas et, al [Google Meet]. 11 Agustus

Hjort, L. & Hinton, S. 2013. Understanding Social Media. SAGE Publications: London.

Hofstede, G. 2011. Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, 2(1).

Kellner, Douglas. 1992. Popular Culture and the Construction of Postmodern Identities. In Scott, Lash & Friedman, Jonathan, Modernity and Identity, Cambridge: Blackwell. pp. 141-177.

Kumparan. 2021. Ini Daftar Pelanggaran Kristen Gray Selama di Bali Hingga Akhirnya Dideportasi. URL: https://kumparan.com/kumparannews/ini-daftar-pelanggaran-kristen-gray-selama-di-bali-hingga-akhirnya-dideportasi-1v0vinSOC99. Diakses tanggal 25 Januari 2021.

Liu, Mingxing. 2019. Impact of social media on Intercultural Communication Competence of Chinese People living in Sweden. Tesis. KTH Royal Institute of Technology.

Merolla, A. J., Zhang, S. & Sun, S,. 2013. Forgiveness in the United States and China: Antecedents, Consequences, and Communication Style Comparison. Communication Research, 40(5), 595-622.

Merriam-Webster. n.d. Definition of conflict. URL: https://www.merriam-webster.com/dictionary/conflict. Diakses tanggal 9 Maret 2021.

Microsoft. 2021. Civility, safety & interaction online: Indonesia. URL: Digital Civility Index & Our Challenge | Microsoft Online Safety. Diakses tanggal 10 Agustus 2021.

O’Dea, C. J. & Saucier, Donald. A. 2020. Perceptions of Racial Slurs Used by Black Individuals Toward White Individuals: Derogation or Affiliation?. Journals of Language and Social Psychology. 39 (5-6): 678-700.

Oetzel, J. G. & Ting-Toomey, S. 2003. Face Concern in Interpersonal Conflict: A Cross-Cultural Empirical Test of the Face Negotiation Theory. COMMUNICATION RESEARCH. 30 (6): 599-624.

Rentjoko, A., 2021. Komik: Kasus Kristen Gray dan Gentrifikasi. URL: https://lokadata.id/artikel/komik-kasus-kristen-gray-dan-gentrifikasi. Diakses tanggal 8 Maret 2021.

Prayitno, N. A. 2021. Berbagi Soal Pengalaman Hidup di Bali, Dua WNA Ini Dikecam Warganet. URL: https://www.popbela.com/lifestyle/news/niken-ari/berbagi-soal-pengalaman-hidup-di-bali-dua-wna-ini-dikecam-warganet/8. Diakses tanggal 7 Februari 2021.

Sadasri, L. M. 2020. Micro-celebrity participation and risk communication in Indonesia. Pacific Journalism Review: Te Koakoa, 26(2), 53-71.

Shelby, T. 2002. Foundations of Black Solidarity: Collective Identity or Common Oppression?. Ethics, 112(2), 231-266.

Sproull, L. & Faraj, S. 1997. Atheism, sex, and databases: The net as a social technology. In S. Kiesler (Ed.), Culture of the Internet, Mahwah: Lawrence Erlbaum Associates Publishers. pp. 35–51.

Ting-Toomey, S. 1985. Toward a theory of conflict and culture. In W. B. Gudykunst, L. P. Stewart & S. Ting-Toomey (Eds.), Communication, culture, and organizational processes, Beverly Hills, CA: Sage. pp. 71–86.

Ting-Toomey, S. & Chung, L. C,. 2012. Intercultural Communication. Edisi ke-2. Oxford University Press. Oxford.

West, R. & Turner, L 2010. Introducing Communication Theory Analysis and Application. Edisi ke-4. McGraw Hill. London.



DOI: https://doi.org/10.22146/jmki.83302

Article Metrics

Abstract views : 1754 | views : 1246

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Jurnal Media dan Komunikasi Indonesia



             

 


   Jurnal Media dan Komunikasi Indonesia (Online ISSN 2721-396X) is published by the Department of Communication Science (DIKOM), Faculty of Social Science and Political Science (FISIPOL), Gadjah Mada University 

 

View My Stats