Rahman, S., Fadrul, F., Momin, M. M., Yusrizal, Y. and Marlyn, R. (2022) “Improving Satisfaction and Loyalty of Online Shop Customer Based on E-Commerce Innovation and E-Service Quality”, Gadjah Mada International Journal of Business, 24(1), pp. 56-81. Available at: https://jurnal.ugm.ac.id/v3/gamaijb/article/view/15781 (Accessed: 24November2024).