Understanding Job Satisfaction in Community Pharmacy Practice in Low- and Middle-Income Regions: A Narrative Review

Abstract

A pharmacist, as a key health worker, may exhibit job dissatisfaction, potentially leading to prescription errors, oversight of adverse drug reactions, and poor patient interactions The objective of this narrative review is to provide a picture of how community pharmacists' job satisfaction in low- and middle-income countries and the elements that affect it. We conducted a narrative review and utilized the databases ScienceDirect, Pubmed, and Google Scholar to obtain literature sources. All article that include survey among community pharmacists in developing countries were included. About twenty articles were fulfill the eligibility criteria. Community pharmacists in developing nations report a moderate level of job satisfaction. The most commonly cited primary determinants of satisfaction are external factors, particularly income and additional benefits. Other key elements include relationships with leadership and managers, opportunities for career advancement, public respect, regulatory conditions, recognition, the work environment, and relationships with coworkers. Understanding these factors will aid policymakers in developing strategies to achieve universal health coverage and deliver high-quality health services.