MINAT PENGGUNAAN PERANGKAT LUNAK PENGHITUNGAN BIAYA STANDAR PELAYANAN MINIMAL KABUPATEN/KOTA

Abstract

Background: The Indonesian Ministry of Health developed a
district essential health package (EHP) costing software in
2009. However, this has not yet been utilized due to poor
dissemination. It is necessary to conduct a study evaluating
the opinion of health professionals towards intention to use
this software and ensure its usefulness
Aim: This paper aims to assess user acceptance of district
EHP costing software by integrating Technology Acceptance
Model (TAM) and End User Computing (EUC) satisfaction.
Method: A descriptive study was used. A total of 139
respondents were involved in this study. They were policy
makers and budget analysts of EHP in district health offices,
and also primary health care workers and district hospital
workers in all districts of Yogyakarta. Data were collected to
assess the perceived usefulness, ease of use, content, format,
accuracy, timeliness, attitude toward use and behavioral
intention to use. Path diagram analysis was conducted.
Result: The study showed that the respondents have the
intention to use the EHP software. Usefulness and satisfaction
had the greatest positive influence on higher intention to use
EHP costing software and were found to be statistically
significant, (0.29 and 0.22 respectively). Both the usefulness
and ease of use had positive influence on attitudes, (0.45 and
0.23 respectively). Ease of use, content, accuracy and
timeliness gave a positive effect to satisfaction.
Conclusion: Intention to use the EHP costing software was
mostly driven by perceived usefulness and satisfaction.
Adequate human resources and hardware need to be in place
for its implementation.
Keywords: essential health package, costing software,
intention to use