Issue Title
Vol 7, No 3 (2005): September-December The Relationships among Customer Value, Satisfaction and Behavioral Intentions: A General Structural Equation Model Abstract  PDF
Wahyuningsih Wahyuningsih
Vol 11, No 3 (2009): September - December Investigating the Impacts of Customer Satisfaction on Firm Performance Abstract  PDF
Lianny Leo, Lindawati Gani, Johnny Jermias
Vol 15, No 1 (2013): January - April Explaining IT Outsourcing Satisfaction using Domberger’s Theory: An SME Perspective Abstract  PDF
Ching-Seng Yap, Yet-Mee Lim, Teck-Heang Lee
1 - 3 of 3 Items

Search tips:

  • Search terms are case-insensitive
  • Common words are ignored
  • By default only articles containing all terms in the query are returned (i.e., AND is implied)
  • Combine multiple words with OR to find articles containing either term; e.g., education OR research
  • Use parentheses to create more complex queries; e.g., archive ((journal OR conference) NOT theses)
  • Search for an exact phrase by putting it in quotes; e.g., "open access publishing"
  • Exclude a word by prefixing it with - or NOT; e.g. online -politics or online NOT politics
  • Use * in a term as a wildcard to match any sequence of characters; e.g., soci* morality would match documents containing "sociological" or "societal"